2021 Choice Home Warranty Reviews

Whether you have just moved into a new home or have lived at the same address for decades, it’s a good idea to consider purchasing protection for your home appliances and systems. It’s sometimes called home appliance insurance. Buying a new hot water heater or fixing your electrical system can be frustrating, time-consuming and costly. Home protection plans can ease this burden and save you thousands of dollars.

Read on for Choice Home Warranty reviews and to learn more about what we offer and get answers to the following questions:

  • What is a home warranty plan?
  • Do customers give good reviews for Choice Home Warranty plans?
  • What is covered under each plan?
  • Who needs a home warranty plan?
  • How much do the plans cost?
  • What are the steps to put in a claim?
For a free quote and more information, call (732) 907-4902 or fill out this form.

Choice Home Warranty: Customer Service Reviews

Named a top-rated company by Consumer Affairs, Consumers Advocate, Trustpilot, Review Home Warranties and House Method, Choice Home Warranty is unlike other home warranty providers. We offer customizable plans and 24/7 customer support.

Read customer service reviews for Choice Home Warranty:

“Service was very prompt, and our air conditioner was repaired with expertise. It was a no-hassle experience. I would recommend Choice Home Warranty to anyone.” – Mary Jane, June 17, 2019

“I’ve had this service for almost a year, and it’s excellent. I’ve used it several times, and it’s paid for itself. Everyone was very professional and friendly. It’s saved me a lot of money in repairs.” – LaLaita, May 26, 2019

“Efficient prompt service. Very understanding and courteous associates who seem to be concerned about customer needs. Very grateful and impressed with results. Thank you.” — Anne, August 7, 2018

“Excellent service and will keep this service for a long time.” — Saikrishna, August 7, 2018

“The claim process is relatively easy and the contractors have been responsive and, on the whole, very helpful and professional. My most recent claim experience was a model of how things should go—taken care of quickly, professionally, and with no complications. I’m grateful to have Choice Home Warranty.” — John, August 18, 2018

A Home Warranty with Choice Home Warranty

Choosing the right home warranty plan isn’t easy, but here are questions you should ask any warranty company before submitting an application:

Questions to Ask:


Can you customize your plan or purchase additional coverage?


Do you have access to 24/7 customer service? Will your claims be handled in a relatively quick manner?


Will you be working with certified, insured experts? Do they charge for service calls?


Is the service provider upfront about the coverage? Do they include their contract details online for viewing?

Choice Home Warranty offers comprehensive protection plans. With plans starting at just $1 a day, customers pay less on repairs or replacement of their major systems and appliances.*** Our technicians are local, insured and licensed, so you can be confident that you’re working with a verified professional.

Here are Choice Home Warranty reviews provided by customers related to the quality of our service and technicians:

“Replacement of garbage disposal in Louisiana. Within less than 24 hours of getting a Claim Request Reference Number, I was assigned to a technician. Being with CHW for a number of years and having presently 5 homes under CHW, I am extremely pleased with the fast service as well as the pleasant reps who took my requests. I will continue with CHW in the near future; working on house #6.” — Catalina, April 29, 2018

“I reported a problem with our washing machine on 7/18/18 and received a prompt acknowledge of my claim and the name of the repair company that would be handling the problem. The company arrived on schedule this morning and fixed the problem. We were very pleased with the way this was handled.” — Peter, July 24, 2018

“My refrigerator temperature control was allowing my refrigerator side to freeze the food. I called Choice and they sent a company to check it out. The company has ordered the part and will repair it as soon as the part arrives.” — Ada, July 22, 2018

Choice Home Warranty Plan Coverage

When you pay for a home protection plan, you want to make sure you get the coverage you need. No customer wants to be stuck with a broken dryer, an expensive service call charge and a costly repair or replacement.

With Choice Home Warranty, you have the option of creating customizable plans. It’s important to know what’s covered in each plan and the additional coverage that can be included to fit your home. Find out what’s covered by Choice Home Warranty and our different protection plans available.

Basic Plan

This plan covers your essential home systems — from heat to electrical to plumbing. It also includes other common household items, such as:

  • Dishwasher
  • Built-in Microwave
  • Stove / Oven / Cooktop / Range
  • Water Heaters
  • Plumbing Stoppage
  • Whirlpool Bathtubs
  • Garbage Disposals
  • Ceiling and Exhaust Fans
  • Garage Door Openers
  • Ductwork

Total Plan

As our most popular coverage level, this includes everything covered in the Basic Plan as well as your air conditioning system, refrigerator and clothes washer and dryer. If your larger systems or appliances need repairs, this comprehensive coverage plan will lower your cost in the long run.

Optional Coverage

Select optional coverage to include household items that would be an expensive and inconvenient out-of-pocket fix.

Additional Coverage

  • Pool and Spa Equipment
  • Central Vacuum
  • Well Pump
  • Sump Pump
  • Second Refrigerator
  • Stand Alone Freezer
  • Limited Roof Leaks
  • Septic Tank Pumping
  • Septic System

No matter how well you take care of your appliances or systems, they won’t last forever. Some appliances will last you between 10 and 15 years, but even the most reliable appliances need the occasional repair and eventual replacement. Why not save yourself the hassle? Get your free quote from Choice Home Warranty today. We can help you determine what level of coverage is right for you.

Rear View Of Loving Couple Walking Towards House

Serving Home Sellers, Owners and Real Estate Professionals

There are many reasons to get or keep a home protection plan, as a buyer or new homeowner. Partners Trust associate partner Darlene Hutton explains, “Buyers already spent a lot of money on the house, and now they don’t need to worry about unforeseen expenses — [a home warranty] allows them to protect their budget.”

Often in home sales, the seller will pay for a home warranty as part of the closing costs of the home. Both the buyer and seller can have peace of mind if appliances or systems break in the first year following the sale.

Real estate agents can also purchase home warranties on their listings and include the warranty cost in the listing. After the homeowner’s first year, the warranty plan typically ends, and they have the option of renewing or extending the plan.

Choice Home Warranty works with homeowners, buyers, sellers and real estate agents, providing a quality network of professional customer service representatives and service providers. Call (732) 907-4902 to learn more about your coverage options.

"Buyers already spent a lot of money on the house, and now they don't need to worry about unforeseen expenses — [a home warranty] allows them to protect their budget."”

Saving Time and Money: The Costs of Home Repairs

Americans often don’t have enough in their emergency savings for home repairs or general home maintenance, according to a HomeServe USA survey. The study found the most frequently reported issue for homeowners was a faulty heating or air conditioning system, and 38% of those surveyed claim to have less than $1,000 in their emergency savings. Unfortunately, you can’t predict the lifespan of a home system or appliance. Several untimely repairs can wipe out an emergency savings account, no matter how small.

Appliances and home systems are expensive to repair or replace, and more than one third of Americans don’t actually know how much it costs to hire a professional. Professionals charge for a service call first, and then explain options for repairs or replacement parts or systems.

If you don’t have coverage, here are average costs of common home repairs and system replacements according to HomeAdvisor:

Not only is a Choice Home Warranty protection plan affordable, but another reason to consider us is our experience with knowledgeable professionals. If you move to a new city, you may not know where to find the best repairmen or electricians. With Choice Home Warranty, you don’t have to worry about finding quality companies — we do all that work for you.

Choice Home Warranty: A Great Decision

By now, you have read Choice Home Warranty customer reviews and learned about our types of coverage plans. They offer great benefits for our customers:

Benefits for Choice Home Warranty Customers


Get access to highly trained customer service representatives 24 hours a day, seven days a week.

Personalized attention

Our knowledgeable, dedicated team will work closely with you throughout the process.

Valuable service

Expert service technicians will come to your home at the agreed time, and fix or replace the system or appliance covered in your home warranty plan.

FAQ: Choice Home Warranty Reviews and Information

Why do people choose Choice Home Warranty?

Our home warranty company provides customers with many advantages, including:

  • A free quote
  • Your first month free when you sign up for a single payment plan
  • Local, timely and professional service technicians**
  • Affordable and flexible coverage plans*
  • Customer service that’s available around the clock
  • Positive Choice Home Warranty reviews from customers
  • No home inspection required
  • High ratings from customer review sites
  • 30-day cancellation policy to ensure customer satisfaction

Is Choice Home Warranty a leader in the industry?

With more than 10 years in the home warranty industry, we believe in prioritizing customer satisfaction, which is why we’ve built a large network of qualified professionals to best service you. Covering more than 45 states, including Alaska and Hawaii, we prioritize our customers. Some providers only offer systems plans or appliances plans, but we ensure that our most basic plan offers a combination of your major home items.

What is a home warranty?

A home warranty protection plan is not the same as homeowners insurance. With homeowners insurance, you are protected from theft and damage to your home (from circumstances like a fire). Home insurance also protects the homeowner from general liability should someone get injured at the home. Home warranty plans are service contracts that provide system or appliance repairs and replacements, due to everyday wear and tear.*

How does a home warranty protection plan work?

If you have a home warranty plan, and your covered appliance or home system stops working, initiate a claim. As a provider, we have a network of companies and experienced service technicians who work in your area. The technician will assess the problem and either fix, repair or recommend replacement of your covered system or appliance.* Costs vary depending on the items you select to cover, so make sure to read the details of your home service contract. Call (848) 256-4657 to speak with one of our representatives.

How much does a home warranty plan cost?

The cost of a home protection plan varies and depends on:

  • Your provider
  • Your plan or level of coverage
  • Where you live
  • The type of home you own
  • What items you want covered

Choice Home Warranty protection plans start at about  as $1 per day. Fill out our form for a free quote today.

What is the service fee for Choice Home Warranty?

Home warranty providers charge a fee for service calls. With Choice Home Warranty, you will pay an upfront, nominal service call fee. That fee is paid directly to the service technician at your home. Many competitors charge more than we do, with service fees sometimes being as high as $125.

When does coverage begin?

Coverage starts 30 days after the acceptance of your application and the receipt of your applicable contract fee. The contract will continue for 365 days following that date.

How do you log into your account?

Visit our Home Warranty Account Management Center to log in. All you need is your email address and your home warranty policy number to get access to your account.

How do you file a claim?

With customer service available 24/7, you can make a claim in the online account center anytime.

What can you expect with Choice Home Warranty?

After you’ve purchased a home warranty plan with Choice Home Warranty, the process is simple:

  • You submit a claim as soon as a covered system or appliance stops working or breaks down. If you make a service call and the part isn’t covered, you’ll still have to pay the fee so avoid making the call if you know it can’t be fixed by the provider.
  • Choice Home Warranty will then contact a service professional in your area.
  • You’ll pay a one-time service fee and receive a visit from a professional who will address the issue and determine if a repair or replacement is needed.
  • Reimbursement will be determined on your coverage plan, so make sure you read the details of your contract to know what’s covered.

Our aim is to get you a fast, reliable, local technician to your home, at an affordable price.** Get peace of mind with a Choice Home Warranty protection plan.

Call (732) 907-4902 or fill out the online form to speak with one of our experts and get a free quote today.


* There are also specific limitations of coverage for each appliance and system. Click Here to view complete limits of liability and any exclusions. CHW offers service contracts, which are not warranties. ** See policy for specifics on response times. *** CHW reserves the right to offer cash back in lieu of repair or replacement in the amount of CHW’s actual cost (which at times may be less than retail) to repair or replace any covered system, component or appliance. **** In the event a claim is denied, and a customer seeks to have Us review that denial, We have the right to request routine maintenance records in reviewing its decision.